Legal
Privacy
Policy
This Privacy Policy explains how Arché & Aisle collects, uses, stores and protects personal information when you visit our website, submit an enquiry, use our planning tools or engage our services.
Last updated: 21 July 2026
Who We Are
Arché & Aisle is a wedding planning, styling and creative design studio based in the United Arab Emirates.
For questions regarding this Privacy Policy or your personal information, contact us at info@archeandaisle.com.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Your name, email address and telephone number
- Your partner’s name
- Your wedding or event date
- Venue and event-location information
- Estimated guest count
- Wedding budget and service preferences
- Messages, enquiries and consultation information
- Account registration and login information
- Guest names, RSVP details and seating information
- Budget, itinerary, checklist and vendor information
- Payment and billing information
- Photographs, testimonials or event content you choose to share
- Any other information you provide during the planning process
We may also automatically collect limited technical information such as your IP address, browser type, device type, pages visited, time spent on the website, referring website and cookie information.
How We Collect Information
We may collect personal information when you:
- Complete a contact or enquiry form
- Request a consultation
- Create or use a planning account
- Use the guest list, budget, itinerary, checklist or seating tools
- Contact us by email, telephone, WhatsApp or social media
- Enter into a service agreement with us
- Make a payment
- Subscribe to updates or marketing communication
- Participate in a survey, promotion or testimonial
- Browse or interact with our website
How We Use Your Information
We may use your information to:
- Respond to enquiries and consultation requests
- Prepare proposals, quotations and service agreements
- Plan, coordinate, style and manage weddings and events
- Provide access to website accounts and planning tools
- Save and display wedding-planning information
- Coordinate with venues, vendors and service providers
- Process payments and maintain transaction records
- Provide customer support
- Send service updates, reminders and planning communication
- Improve our website, services and customer experience
- Prevent fraud, misuse or security incidents
- Maintain business and accounting records
- Comply with legal and regulatory obligations
- Send marketing communication where permitted
We will not use your information for purposes materially different from those described in this Policy without providing appropriate notice.
Guest Information Entered by Clients
Our planning tools may allow clients to enter information about wedding guests, including guest names, RSVP status, relationship category, meal preferences and seating assignments.
When entering another person’s information, you confirm that:
- You are authorised to provide the information
- The information is relevant to planning the event
- You will not enter unnecessary sensitive information
- You will inform the person where appropriate
Arché & Aisle will use guest information only for legitimate event-planning and coordination purposes.
Legal Basis for Processing
Depending on the circumstances, we may process personal information because:
- You have provided consent
- Processing is required to respond to your request
- Processing is required to provide contracted services
- Processing is necessary for legitimate business interests
- Processing is required to comply with legal obligations
- Processing is necessary to establish, exercise or defend legal rights
Sharing Your Information
We may share information only where reasonably necessary with:
- Wedding venues
- Caterers
- Florists
- Photographers and videographers
- Entertainment providers
- Transport and accommodation providers
- Décor, production and rental companies
- Payment processors
- Website-hosting and technology providers
- Email, customer-management and communication providers
- Professional advisers, accountants or insurers
- Government or regulatory authorities where required
Vendors receive only the information reasonably required to perform their role. We do not sell personal information to advertisers or unrelated third parties.
International Data Transfers
Some service providers may process or store information outside the United Arab Emirates.
Where information is transferred internationally, we take reasonable steps to ensure that it is protected through appropriate contractual, organisational or technical safeguards.
Cookies and Analytics
Our website may use cookies and similar technologies to:
- Keep the website functioning
- Remember preferences
- Support account and login features
- Understand website traffic
- Improve website performance
- Measure the effectiveness of content or marketing
You can block or delete cookies through your browser settings. Some website features may not function correctly when cookies are disabled.
Marketing Communication
We may send promotional emails or messages where you have requested them or where legally permitted.
You can opt out at any time by using the unsubscribe option in an email, replying to request removal or contacting info@archeandaisle.com.
You may still receive essential communication relating to an enquiry, account, booking or ongoing service.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to enquiries
- Provide contracted services
- Maintain planning records
- Meet accounting, tax and legal obligations
- Resolve complaints or disputes
- Protect our legal rights
Information that is no longer required will be securely deleted, anonymised or archived where legally necessary.
Data Security
We use reasonable administrative, technical and organisational safeguards to protect personal information against:
- Unauthorised access
- Loss or misuse
- Accidental disclosure
- Alteration
- Destruction
- Cybersecurity incidents
However, no internet transmission or electronic-storage system can be guaranteed to be completely secure.
You are responsible for keeping account passwords confidential and for notifying us if you believe your account has been accessed without authorisation.
Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request restriction of processing
- Object to certain processing
- Withdraw consent
- Request information regarding how your data is used
- Request transfer of information where applicable
- Submit a privacy-related complaint
To exercise a right, contact info@archeandaisle.com. We may request verification of your identity before acting on a request.
Children’s Privacy
Our services are intended for adults organising weddings and events.
Children should not create accounts or submit personal information without the involvement and consent of a parent or legal guardian.
Third-Party Links
Our website may include links to venues, vendors, social-media platforms or third-party services.
We are not responsible for the privacy practices, security or content of third-party websites. You should review their privacy policies before providing information.
Changes to This Policy
We may update this Privacy Policy to reflect changes to our website, services, technology or legal obligations.
The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
For privacy questions or requests, contact: